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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Deel

May 20, 2026

5  out of  5
rating by Chris Deel
"Heaven Robinson was very helpful when I changed insurance. The whole process was very smooth. Got some great rates. Highly recommend giving them a call."
We responded:
"Thanks so much for the fantastic rating, Chris! We are so glad you had a positive experience with us here on State Farm Agent Frank Yeigh’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jordan Reed

May 12, 2026

1  out of  5
rating by Jordan Reed
"Getting him on the phone was nearly impossible, and calls routinely went unanswered. Even after I told him I was considering canceling my policies, there was still no effort to communicate or follow up. When you’re trusting someone to handle your insurance, responsiveness matters, and he completely failed in that area. I shouldn’t have to chase down my own insurance agent just to get basic questions answered. I eventually moved my policies elsewhere because I no longer felt confident I could rely on him when it actually mattered."
We responded:
"I’m sorry everyone on here had to see this silly post. It’s from a disgruntled employee that left my company and is using this platform to retaliate 😳 We get back to all of our customers very fast. In fact, if any of you would like to try it out give us a call at 304-744-7700 😊"
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Gwen Barr

May 11, 2026

5  out of  5
rating by Gwen Barr
"Sydney was very helpful"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Frank Yeigh’s Team here in S Charleston . "
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savannah lowe

May 7, 2026

5  out of  5
rating by savannah lowe
"Heaven Robinson was incredibly helpful when I was switching insurances. She went over everything in detail and was very prompt. I was initially unsure if I could even switch, but she had all the answers before I even called. I highly recommend giving her a call or texting her to see what she can do for you. She’s very efficient, and the prices are unbeatable for the exceptional coverage!"
We responded:
"We appreciate your review, savannah. We are so happy that you had such a wonderful experience with State Farm Agent Frank Yeigh’s Team here in S Charleston ! "
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Laura Levic

April 23, 2026

5  out of  5
rating by Laura Levic
"Throughout the home buying process, Sydney was very helpful with ensuring that our home insurance was ready for closing day. The communication was great and it was easy to get a hold of her through text and phone calls."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Frank Yeigh’s Team. "
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Yasmine Mickel

April 16, 2026

5  out of  5
rating by Yasmine Mickel
"Thank You for your help will send clients your way"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in S Charleston to know that you had such a wonderful experience with us here on State Farm Agent Frank Yeigh’s Team."
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Melissa King

April 13, 2026

5  out of  5
rating by Melissa King
"Best insurance company I have had! No matter what I needed! Thank you very much 😊"
We responded:
"Melissa, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Frank Yeigh’s Team is just a call or email away!"
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TrackBar Media

April 11, 2026

5  out of  5
rating by TrackBar Media
"Frank and his team have always been amazing to work with! Always quick to respond with professional service!"
We responded:
"TrackBar, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Misty Neal

April 10, 2026

5  out of  5
rating by Misty Neal
"Heaven was very prompt, professional and friendly. She answered all my questions and I feel that she worked to get me the best quote possible. Highly recommend"
We responded:
"Misty, thank you for your wonderful review of State Farm Agent Frank Yeigh’s Team!"
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Troy Ruetz

April 7, 2026

5  out of  5
rating by Troy Ruetz
"Worked with Heaven and she was amazing and so helpful and just a great agent to work with all positives and good vibes definitely give her a call."
We responded:
"Wow, thank you for the 5-star review, Troy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Shane Blankenship

April 3, 2026

5  out of  5
rating by Shane Blankenship
"Just got my quote done, Heaven was a great help and great customer service"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Frank Yeigh’s Team! We deeply appreciate your kind words here in S Charleston . "
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Joey Perry

March 31, 2026

5  out of  5
rating by Joey Perry
"Highly recommend dealing with heaven! Saved me over 300$ a year was super professional and easy to deal with. Top notch service"
We responded:
"Joey, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Frank Yeigh’s Team—we are always here to help!"
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Kenneth Blizzard

March 20, 2026

5  out of  5
rating by Kenneth Blizzard
"Wonderful thank you so much ,Ms.Heaven I definitely appreciate your time."
We responded:
"Thank you for the amazing review! Heaven is one of our best! We take pride in providing excellent customer service! Thank you for your business 😊"
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Shelli Stinespring

March 7, 2026

5  out of  5
rating by Shelli Stinespring
"Excellent service! Saved us over 200.00 Dollars a month !"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Frank Yeigh’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in S Charleston ."
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Bryan Carte

February 12, 2026

5  out of  5
rating by Bryan Carte
"Absolutely amazing person professionally available and definitely worth every minute on the phone saved me so much money on car insurance,absolute 10/10 would suggest giving him a call for all your insurance needs"
We responded:
"Thank you for the fantastic review, Bryan! We are always here to help with your insurance needs here in S Charleston . "
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Donnita Torrence

February 12, 2026

5  out of  5
rating by Donnita Torrence
"He was very helpful and professional. He explained everything to me in detail and answered all my questions. I really appreciated his patience and politeness."
We responded:
"Thank you for the amazing review! We take pride in providing excellent customer service! Thank you for your business 😊"
Profile photo of Kelli Hope (Kellz)

Kelli Hope (Kellz)

January 30, 2026

5  out of  5
rating by Kelli Hope (Kellz)
"Very helpful would highly recommend"
We responded:
"Thank you for your kind review of State Farm Agent Frank Yeigh’s Team. We appreciate it! Thank you for the amazing review, Kelli! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Dylan Butcher

January 22, 2026

5  out of  5
rating by Dylan Butcher
"Dope guy"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Frank Yeigh’s Team here in S Charleston . "
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Stacey Conrad

January 22, 2026

5  out of  5
rating by Stacey Conrad
"Saved over $200 a month. You should check him out. Wonderful customer service!"
We responded:
"Stacey, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Dennis Copen

December 30, 2025

5  out of  5
rating by Dennis Copen
"He worked hard to get me the best deal I could get and I've used him many times in the past . He always has done a wonderful job"
We responded:
"Thank you for your 5 Star Google Review! I’m glad we were able to help you save money on your auto insurance 🛻. We appreciate your business 😊 "
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IrIsh0Tyrant

December 30, 2025

5  out of  5
rating by IrIsh0Tyrant
"Very helpful and easy to talk to"
We responded:
"Thank you so much for your Review! I’m glad we were able to help you save money on your car insurance. We appreciate your business 😊"
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Emanuel

December 11, 2025

5  out of  5
rating by Emanuel
"Frank did a really great job helping me get my insurance set up. He is very helpful he also took the time to listen to some things I had to say about my life. Let me vent a little got to say it’s the best experience I’ve ever had getting insurance thank you, sir."
We responded:
"Thank you for the amazing review! I’m glad we were able to get you a very affordable rate on your auto insurance. Service is our primary concern at this agency and getting to know our customers as well. We appreciate your business 😊"
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Los Buck

November 14, 2025

5  out of  5
rating by Los Buck
"he has help me out i really thankful"
We responded:
"Thank you for the 5 Star Google Review! I’m glad we were able to help you with your insurance needs while saving you money at the same time! We appreciate your business 😊"
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Markus J

November 6, 2025

5  out of  5
rating by Markus J
"very helpful and attentive , great customer service!!! Thanks for helping with my new vehicle policy and renters insurance !!! 👍👍👍"
We responded:
"Thank you so much for the awesome review! I’m glad we were able to help you with your car, renters, and life insurance needs! We appreciate your business 😊"
Profile photo of Crystal Mathes

Crystal Mathes

November 6, 2025

5  out of  5
rating by Crystal Mathes
"Frank was pleasant and easy to talk to. He explained things very well. Best of all he saved me money by finding all the discounts for me. I would highly recommend Frank."
We responded:
"Thank you for the amazing review! I’m glad we were able to help you with your car, renters, and life insurance needs! We appreciate your business 😊"